Incident Response Retainer
Guaranteed response times, pre-agreed terms, and a team that already knows your environment when an incident hits.
Guaranteed response SLA
A contracted response window, 24/7, with responders who start work immediately instead of negotiating paperwork mid-crisis.
Readiness and preparation
Onboarding, playbooks, tabletop exercises, and tooling checks so response starts from a plan, not from zero.
Full incident lifecycle
Triage, containment, forensics, eradication, recovery, and reporting, including regulator and insurer support.
What is an Incident Response Retainer?
An IR retainer is a pre-arranged agreement that gives you priority access to incident responders with agreed response times and pricing. When something goes wrong, the contract, contacts, and context are already in place.
NodeRisk retainers include proactive readiness hours you can use for tabletop exercises, playbook reviews, and environment onboarding, so unused time still makes you safer.
- Cut time to response from days to hours
- Skip procurement during a crisis
- Use unused hours for readiness work
- Meet cyber insurance and compliance requirements
- Get expert support for legal, regulatory, and insurer reporting
How Do We Deliver Incident Response?
“Their red team reached our research systems in under two weeks, and not one alert fired. Instead of a scare, we got a timeline, tuned detections, and a retest that proved the path was closed. It is the only offensive security work I have put in front of our board.”
Trusted outcomes.
Faster containment
Responders with context act in hours, limiting damage and downtime.
Predictable costs
Agreed rates and terms with no emergency premiums.
Preserved evidence
Forensically sound handling that stands up to legal and insurer review.
Tested playbooks
Tabletop exercises turn plans into practiced responses.
Regulatory confidence
Support for notification timelines and reporting obligations.
Stronger posture
Every incident ends with concrete hardening recommendations.